Guaranteed Auto Parts understands the importance of maintaining our customers privacy online. In a time of spam e-mail, and credit card fraud we understand our customers have the right to know how personal information is handled.
When placing an order on this or any other site certain information is needed to process the order. Your name and billing address associated with the credit card you are using, your credit card information, e-mail address and shipping address.
In most cases Guaranteed Auto Parts only needs one address, as long as your order is shipping to the same location as your billing information. In order to eliminate credit card fraud your billing information must match the credit card you provide.
Guaranteed Auto Parts does not sell or give out any personal information including your e-mail address to any third-parties. The information you provide to us, stays with us. Guaranteed Auto Parts will send out newsletters and we will use your e-mail address to keep you informed on new products and specials. If you do not wish to receive our newsletter you may opt out or unsubscribe at anytime.
Yes. Guaranteed Auto Parts uses SSL (Secure Socket Layer) technology to encrypt your information. When you click on the Check Out button you will notice the browser change from http:// to https://. Depending on your browser you may also have a box appear stating you are about to view information over a secure connection.
Guaranteed Auto Parts charges your credit card at the time your product is ready to ship. The exception to this is Google Checkout and PayPal orders placed online, they will be charged when you place your order.
Guaranteed Auto Parts ship with several different carriers, though 90% of our products are shipped via UPS. Guaranteed Auto Parts reserves the right to ship with any carrier we choose. If you would like a certain carrier, please contact us and we will let you know if it is possible and give you a price quote. Guaranteed Auto Parts only ships to the 50 U.S. States and Canada. In the event that you, the customer, places an order to an International address not listed above, Guaranteed Auto Parts reserves the right to cancel your order and issue a full refund.
Most products ordered will ship within 1-2 business days, some exceptions may include back ordered and/or direct ship items.
Orders are shipped out within 1-2 business days of the order date unless back ordered or drop shipped from the manufacturer. If an order needs to be drop shipped or is back ordered, shipping time can take much longer. If this occurs, we will notify you immediately.
If the product is in stock most orders are received within 1-4 business days depending on your location. Non-stock, special order and out of stock items may take 1-2 weeks to be received. If you need a product within a specific amount of time, please choose the appropriate shipping method or contact us to check inventory and/or make shipping arrangements.
Guaranteed Auto Parts's free shipping is available on online purchases totaling $100.00 or greater. This free shipping offer is good only to U.S addresses within the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. We reserve the right to use the carrier of our choice.
This offer does not apply to truck freight items.
Guaranteed Auto Parts CANNOT ship orders directly to an APO or FPO. As an option, you may want to consider shipping to a stateside street address and then sending the package to the APO/FPO address overseas via the US Postal Service.
Guaranteed Auto Parts reserves the right to change this policy at any time.
Guaranteed Auto Parts does not manufacture any of the products we carry and therefore do not imply nor offer any warranty on them. All product warranties if any, implied have been done so at the discretion of the manufacturer. If you need warranty assistance on any product you've purchased, please contact the manufacturer directly.
Guaranteed Auto Parts would like you to shop with confidence. Your complete satisfaction is our number one goal. If, for any reason, you are not satisfied with your purchase, just return the item within 30 days from the date it was received for an exchange, store credit, or credit depending on the products condition. (Shipping and handling charges are not refundable). See complete return policy below.
Guaranteed Auto Parts accepts Visa, MasterCard, Discover, American Express, and PayPal®. We also accept debit cards with the Visa or MasterCard logo.
Coupon codes must be entered at time of check out at the bottom of the cart page. Accepted valid coupons will then show in the cart and cart totals. Coupons not entered in this way cannot be honored.
Gift Certificates must be entered at time of check out at the bottom of the cart page. Enter the gift certificate code in the proper box and then click apply. Any available balance on the gift card will be applied to the cart. If the cart total is less than the gift certificate the balance with be left on the gift certificate. If the cart value is greater that the gift certificate balance then the balance of the cart will have to be paid by one of the above methods or an additional gift certificate.
A RMA (Return Authorization Number) is required, and must be written on the outside shipping carton. Complete this form to obtain a Return Authorization Number and return shipment instructions.
Some Circumstances in which credit will not be issued, but not limited to:
Shipments refused by you the customer and returned back to GUARANTEED AUTO PARTS will carry an automatic 10% restocking fee deducted from the total credit owed.
Credit can be in the form of: store credit, gift card, and/or refund.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately.
Percentage off discount code offers excludes the following manufacturers:
ATS Diesel, CFM+, Diablo Sport, Edge Products, FASS Fuel, GiftCards, Hypertech, H&S Performance, Mag-Hytec, MADS Smarty, Nitto Tires, Pureflow, Quadzilla, S&B Filters, Superchips.
Percentage off discount code offers are not valid with any other discount codes.